Morni Membership Terms and Conditions
6/10/2026
Advanced Innovation Company, the owner of the Morni trademark, reserves the right to modify and change these terms and conditions at any time.
These terms and conditions constitute a formal agreement (“contract”) between Advanced Innovation Company, the owner of the “Morni” trademark, and the application users (customers and service providers). These user terms govern your use of the Morni application, which is an electronic platform connecting roadside assistance service providers with customers (app users). Morni allows roadside assistance service providers to contact customers (app users) and provide them with services in accordance with what the application permits.
Any use by you of the services provided by the Morni application constitutes your acceptance of this contract and its terms. As an application user, you are required to review these Terms and Conditions before using the services. The processing of personal data is subject to Morni's Privacy Policy, provided that such processing does not conflict with the Personal Data Protection Law or any other applicable laws and regulations in the Kingdom of Saudi Arabia.
Morni reserves the right to amend or modify these Terms and Conditions. Following notification to you and your acceptance of such amendments or modifications, it shall be your responsibility, as an application user, to review these Terms and Conditions periodically in order to remain informed of any updates or changes thereto.
Definitions
- First Party )Morni(: Advanced Innovation Company for Trading.
- Second Party )Customer(: The natural or legal person who requests or uses any service through the application and who shall be responsible for the accuracy of the information provided and for complying with these Terms and Conditions. The Customer shall be referred to as the "Second Party.”
- Third Party )Service Provider(: The natural or legal person licensed or contracted by the application to provide the services in accordance with the approved terms and technical standards and under the supervision of the application. The Service Provider shall be referred to as the "Third Party.”
- Roadside Assistance Services: A range of integrated services provided to drivers and owners and users of vehicles in the event of an emergency breakdown on the road, whether the vehicle requires immediate on-site repair or not. Such services include the delivery of fuel within the city (gasoline or diesel), delivery of fuel outside the city (gasoline or diesel), vehicle battery jump-starting, vehicle battery replacement, inflating vehicle tires, repairing a vehicle tire at the breakdown location, replacing a vehicle's spare tire at the breakdown location, repairing a vehicle tire at a service station, replacing a vehicle tire at a service station, unlocking vehicle doors, and transporting and towing vehicles on land roads. These services are intended to enable customers to safely continue their journey or have their vehicles transported to a safe and suitable location.
- Membership, Package, or Subscription: A set of vehicle-related services provided by the First Party (Morni) to the Second Party upon payment of the applicable fees. The services included in the package vary depending on the type of package subscribed to by the Second Party.
- Smartphone Applications: The "Morni" applications available on smartphones.
The packages vary in the number and types of services provided, depending on the amount paid and the type of package.
Common Terms and Conditions Applicable to All Packages:
- Morni memberships are valid for one full Gregorian year from the date of purchase.
- Following the purchase of a membership, it will be automatically activated within 24 hours after the vehicle details have been completed. Membership services cannot be used until the activation process has been completed.
- Services can only be provided after completing the required information in the application (vehicle details). These details become available after the payment process has been completed. The Subscriber must enter the required details after payment to help expedite the service delivery process.
- The Subscriber is entitled to use the package services in accordance with the number and type of services and the coverage area specified in the subscribed package.
- The towing service includes the use of a standard flatbed tow truck in the event of a mechanical or electrical vehicle breakdown, to one destination only, subject to the following conditions:
- Within the city: To a destination specified by the Subscriber.
- Between cities: To the nearest city to the location where the vehicle breaks down, for a maximum distance of 70 km.
- These conditions apply only to Morni memberships sold through the application and may differ from the terms applicable to corporate memberships.
- If the vehicle is transported for a distance exceeding 70 km, the membership will be cancelled, and the Subscriber will be charged for any resulting costs.
- These Terms and Conditions apply only to memberships sold directly to customers through the Morni application.
- Morni services are limited to the following types of vehicles: sedans, sports cars, four-wheel-drive (4×4) vehicles, and SUVs. Commercial vehicles, trucks, and buses are excluded.
- Morni services are not provided in cases involving natural disasters, traffic accidents, or vehicles submerged in water or stuck in sand.
- Morni services are provided only within the borders of the Kingdom of Saudi Arabia.
- In the event of misuse or violation of the membership Terms and Conditions, including, but not limited to, requesting a service for a vehicle that is not registered or added to the package, Morni reserves the right to cancel or suspend the membership and claim any amounts due.
- Membership services are provided free of charge and do not include any other services. The Subscriber shall bear the cost of any additional expenses or materials requested, including, but not limited to, the cost of a new tire, a new battery, or fuel.
- Membership services will only be provided in the presence of the vehicle owner or an authorized representative. The authorization of such representative must be verified.
- By using Morni services and accepting this offer, the Subscriber acknowledges and agrees to comply with Morni's Terms and Conditions.
- A Morni membership is non-refundable and may not be transferred or sold to any other party, including after the membership expires if the Second Party has not used the membership, unless otherwise expressly stated.
Terms for Adding Vehicles to a Package
- The Second Party (Customer) may not add any vehicle other than the vehicle registered under the Economic Package.
- The Second Party (Customer) may not add any vehicle other than the vehicle registered under the Basic Package.
- The Second Party (Customer) may add any number of vehicles to the Morni+ Package and the Morni Executive Package, subject to an additional fee of SAR 99 per vehicle.
Economic Package Services
- Roadside Assistance Services – 3 times during the subscription period, including:
- Fuel delivery within the city (gasoline or diesel).
- Fuel delivery outside the city (gasoline or diesel).
- Vehicle battery jump-starting.
- Vehicle battery replacement.
- Inflating the vehicle tire with air.
- Repairing the vehicle tire at the breakdown location.
- Replacing the vehicle's spare tire at the breakdown location.
- Repairing the vehicle tire at a service station.
- Replacing the vehicle tire at a service station.
- 10% discount on services not covered by the membership.
- This membership covers one vehicle only, and no additional vehicles may be added.
Basic Membership Services
- Roadside Assistance Services – 4 times during the subscription period, including:
- Fuel delivery within the city (gasoline or diesel).
- Fuel delivery outside the city (gasoline or diesel).
- Vehicle battery jump-starting.
- Vehicle battery replacement.
- Inflating the vehicle tire with air.
- Repairing the vehicle tire at the breakdown location.
- Replacing the vehicle's spare tire at the breakdown location.
- Repairing the vehicle tire at a service station.
- Replacing the vehicle tire at a service station.
- Vehicle Transportation Service – once during the subscription period, including:
- A standard flatbed tow truck to transport the vehicle to one destination within the city.
- 10% discount on services not covered by the membership.
- This membership covers one vehicle only, and no additional vehicles may be added.
Morni+ Package Services
- Roadside Assistance Services – 5 times during the subscription period, including:
- Fuel delivery within the city (gasoline or diesel).
- Fuel delivery outside the city (gasoline or diesel).
- Vehicle battery jump-starting.
- Vehicle battery replacement.
- Inflating the vehicle tire with air.
- Repairing the vehicle tire at the breakdown location.
- Replacing the vehicle's spare tire at the breakdown location.
- Repairing the vehicle tire at a service station.
- Replacing the vehicle tire at a service station.
- Vehicle Transportation Service – once during the subscription period, including:
- A standard flatbed tow truck to transport the vehicle to one destination within the city.
- Premium Services – once during the subscription period, including:
- A hydraulic flatbed tow truck to transport the vehicle to two destinations within the city.
- Premium Services include: Periodic inspection, damage assessment, and transportation of the vehicle to a repair center or authorized dealership for scheduled maintenance.
- 10% discount on services not covered by the membership.
- This membership covers one vehicle, and additional vehicles may be added for SAR 99 per vehicle.
Morni Executive Membership Services
- Roadside Assistance Services – 6 times during the subscription period, including:
- Fuel delivery within the city (gasoline or diesel).
- Fuel delivery outside the city (gasoline or diesel).
- Vehicle battery jump-starting.
- Vehicle battery replacement.
- Inflating the vehicle tire with air.
- Repairing the vehicle tire at the breakdown location.
- Replacing the vehicle's spare tire at the breakdown location.
- Repairing the vehicle tire at a service station.
- Replacing the vehicle tire at a service station.
- Vehicle Transportation Service – twice during the subscription period, including:
- A standard flatbed tow truck to transport the vehicle to one destination within the city.
- Premium Services – 3 times during the subscription period, including:
- A hydraulic flatbed tow truck to transport the vehicle to two destinations within the city.
- Premium Services include: Periodic inspection, damage assessment, and transportation of the vehicle to a repair center or authorized dealership for scheduled maintenance.
- 10% discount on services not covered by the membership.
- This membership covers 3 vehicles, and additional vehicles may be added for SAR 99 per vehicle.
General Provisions
- For the periodic inspection service, the service will only be provided after an appointment has been booked, the center has been selected with the competent authority, and the Third Party (Service Provider) has been authorized.
- The assessment service will only be provided after an appointment has been booked, the center has been selected with the competent authority, and the Third Party (Service Provider) has been authorized.
- Any service request that is cancelled at the Customer's request or due to reasons attributable to the Customer will be deducted from the Customer's package, and the Third Party will be compensated based on the distance traveled.
- Marketing Messages and Offers: Morni may send promotional offers and marketing messages to the User based on the User's consent. Such consent is optional, and the User has the right to withdraw it at any time through the available means.
- Phone calls between the Service Provider (Third Party) and the Customer (Second Party) made through the application (Morni Service Provider) or the application (Morni Assistance) are recorded for monitoring and quality-control purposes.
Privacy and Personal Data Protection
The processing of Users' personal data by Advanced Innovation Company for Trading (Morni) is subject to the provisions of the Personal Data Protection Law and its Implementing Regulations applicable in the Kingdom of Saudi Arabia. For more information regarding the personal data collected, the purposes for which it is processed, the legal bases for processing, the methods of its use, retention, and disclosure, the rights of Personal Data Subjects, and how such rights may be exercised, please refer to Morni's Privacy Policy, which is available through the application.